Introduction

At Roadpro® Portable Stove, Heater, Fan, Tornado Fan, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase from us.

Please take the time to read this Privacy Policy carefully. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our website or services.

What Information We Collect

We collect both personal and non-personal information from you when you visit our website.

Personal Information includes any information that can be used to identify you specifically, such as your name, shipping and billing address, email address, phone number, and credit card information. We collect personal information only when you voluntarily provide it, such as when creating an account, placing an order, or contacting us.

Non-Personal Information includes information that cannot be used to personally identify you, such as demographic data (such as age, gender, and income level), browser and device information, page views, traffic to and from our site, and interests and preferences. We may collect non-personal information automatically through cookies, web beacons, and other technologies.

How We Use the Information We Collect

We use the information we collect for a variety of purposes, including:

• To process and fulfill orders – We use your personal and payment information to process and ship orders, as well as provide related customer service.
• To improve our products and services – We analyze use patterns and preferences to understand how customers use our website and services so we can improve them.
• To personalize your experience – We may use non-personal information to tailor content and advertisements we display to you online.
• To communicate with you – We may send emails about products, services, promotions, news, and events. You can opt-out of promotional emails at any time.
• For security purposes – We use information to protect our company, customers, and services from fraud and unauthorized transactions.
• To comply with legal obligations – We may need to retain and share certain information to comply with law, regulation, legal process, or governmental request. Only share information with external parties to comply with the law.
• With your consent – We may share information with third parties when we have your consent to do so.

How We Share the Information We Collect

We do not sell or share your personal information with third parties for their own marketing purposes.

We may share anonymized, aggregated non-personal information with third parties for research, academic study, analytics, and other purposes. If non-personal information is directly combined with personal information, we treat it as personal information.

We may share personal information with:

• Service providers and business partners – To perform services on our behalf such as order fulfillment, payment processing, customer service, product development, site operations, and data analytics. We only provide third parties with information required for them to perform their services.
• Subsidiaries and affiliates – We may share information with subsidiaries and corporate affiliates for business purposes. Affiliates will handle information according to this Privacy Policy.
• As part of a sale or bankruptcy – If we reorganize, sell, or merge with another business, customer information may be shared or transferred as part of the transaction. We will notify you if your personal information is subject to a different privacy policy as a result.
• Legal requests – We may be required to share personal information if compelled by law, subpoena, regulation, or court order; to comply with legal reporting obligations; or to enforce our Terms of Service, other agreements, policies, and standards.
• To protect legal rights – We may share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or property of any person, or violations of our Terms of Service or this Privacy Policy.

Your Privacy Choices and Rights

You have certain choices when it comes to managing your privacy:

• Accessing and updating your personal information – You can review or update personal information by contacting customer support.
• Opting out of promotional communications – You may opt-out of promotional emails by following the unsubscribe instructions in each message. You may continue to receive service-related and transactional messages.
• Using website tracking tools – Some web browsers provide options to limit tracking by restricting or disabling cookies. Certain areas of our site may not function properly with cookies disabled.
• Deletion of your personal information – In certain circumstances, you may ask for personal information about you to be deleted from our systems. We will comply with valid deletion requests, subject to certain exemptions.
• Complaints – You have the right to complain to a data protection authority about our data handling.

How We Protect Your Personal Information

We have implemented appropriate physical, technical, and organizational safeguards to help prevent unauthorized or unlawful access, disclosure, loss, misuse, alteration, or destruction of the information we hold. No data security measures can guarantee 100% security, but we continually assess threats and strive to protect information accordingly.

International Data Transfers

We are headquartered in the United States and have service providers in other countries. Your personal information may be transferred to the U.S. or other locations where privacy laws may be different and less protective than your jurisdiction. We only make international transfers to countries deemed as having adequate data protection by European Commission adequacy decisions or appropriate safeguards as required by Article 46 of the GDPR. Contact us if you would like to see a copy of the safeguards implemented for international data transfers.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect or solicit personal information from minors under 18 without prior verifiable parental consent. If you believe we have collected personal information from a minor without consent, please contact us so we can delete the information.

California Privacy Rights

California residents may request a list of third parties we have shared personal information with for the third party’s direct marketing purposes. Submit requests to the contact info at the end of this policy. Within 30 days of receiving the request, we will provide a list of categories of personal information shared and names and addresses of third parties that received personal information. This information covers the previous calendar year.
We do not discrimination against California consumers who exercise any of their rights described in this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post a prominent notice on our website along with the updated Privacy Policy. Your continued use of services after any changes constitutes acceptance of the revised Privacy Policy.

How to Contact Us

Please direct any questions about this Privacy Policy or information practices by emailing us at [email protected] or writing us at:

Roadpro® Portable Stove, Heater, Fan, Tornado Fan
Attn: Privacy Officer
123 Main St.
Anytown, CA 99999

Effective Date

This Privacy Policy was last updated on January 1, 2023.